Your agent answers the phone and WhatsApp, books with the right practitioner, confirms and reschedules. Without missing a call and without giving a single piece of medical advice.
Each doctor or therapist has their own hours, services and time off. The agent asks which one the patient wants and checks that calendar — the same slot can be free for one and taken for another.
Confirmation on booking plus automatic reminders 24 h and 1 h before, over WhatsApp or email. The patient replies in the same thread to move or cancel.
Prep for a test, what the plan covers, where the location is, whether there is parking. It comes from the information you upload: PDF, Excel or your website.
An emergency, a complaint or anything out of scope goes to a human with a summary and the full conversation history.
Any opening with Dr. Rueda this week?
Yes. Thursday at 10:30 and Friday at 4. Which works for you?
Thursday.
Done. Thursday 10:30 with Dr. Rueda. Confirmation goes to your WhatsApp, plus a reminder the day before.
The agent does not diagnose or recommend treatments. If the answer is not in the information you uploaded, it says so and takes the details for your team. Every time and availability it confirms comes from your calendar, not from the model.