Collections that know if you got paid
Your agent collects over WhatsApp, email and calls, records every payment promise and checks it against your portfolio in Siigo, Alegra or Google Sheets. If the person did not pay, it follows up. You see how much was recovered.
Four steps that repeat on their own
You connect it once. From then on the agent reads the portfolio, collects, checks and shows you the result.
- 01
You connect your portfolio
Siigo, Alegra or a Google Sheet. It is read automatically every few hours: balance, due date and invoices for each customer, no Excel upload every Monday.
- 02
The agent collects
It reminds before the due date, negotiates within your rules and records the promise with amount and date. Over WhatsApp, email or a call.
- 03
It checks every promise
The day after the promised date it compares the balance. If they paid, it closes the promise. If not, it picks the conversation back up without anyone having to remember.
- 04
You see what you recovered
Recovered amount, promises kept and contact rate for the month, compared with the previous one. And why each account is where it is.
Every promise ends in one of four states
The agent does not stop at “promise recorded”. The day after the date it checks the balance and decides what comes next.
It does not chase someone who can’t pay like someone who won’t
Every reply is classified and changes what the agent does next. In the dashboard you see the exact sentence it relied on.
“I can’t make it this month, can I pay in installments?”
“That’s not mine, I never bought anything.”
“I’m busy right now, we’ll see later.”
“I’ll transfer it on Friday for sure.”
Collecting without getting the money wrong
No figure comes from the model
Balances, interest, discounts and installments are computed by the collections engine with your parameters. The agent only says the result.
The balance is not told to just anyone
Before giving a figure, the agent verifies it is talking to the account holder. The rule lives on the server, not in the script.
Colombia’s Law 2300 comes configured
Monday to Friday 7am to 7pm, Saturday 8am to 3pm, no Sundays or holidays, in the debtor’s time zone. One contact a day once you have spoken.
“I already paid” is not a broken promise
If the person reports a payment the portfolio does not show yet, the account goes to reconcile and a person checks it. Nobody gets chased for something they already paid.
Ask your Claude how collections are going
Connect Sinapsio to Claude and check the dashboard, see what the agent would do with each account, or change how it collects, in a conversation. Sini, the in-app assistant, does the same from inside. Anything that messages your debtors is always run by you.
Start with a Google Sheet and 500 credits
No card. Connect your portfolio, see what the agent would do with each account before it sends anything, and turn it on when you are convinced.
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